Go to www.fitbit.com/login.
Click the blue Forgot Password link.
Enter your email address and click Submit. A link where you can reset your password will be sent to your email address.
Go to your email inbox and click the link in the email.
Enter your new password and click Set. You'll need to enter your password here and then once again to log into your account. Keep this in mind and be sure to enter your password correctly both times.
If you didn't receive an email, it's possible that you entered your email address incorrectly or that the email went to your Spam folder.
To reset a forgotten password from the mobile app:
On the Fitbit app, click Log In and Forgot your password?
Enter your email address and click Send Reset Email. A link where you can reset your password will be sent to your email address.
Go to your email inbox and click the link in the email. This link will take you to our mobile website.
Enter your new password and click Change. You'll need to enter your password here and then once again to log into your account. Keep this in mind and be sure to enter your password correctly both times.
Return to the Fitbit app and log in.
To change your password when you're already logged in to your dashboard:
Click on the gear icon in the upper right corner of your dashboard.
Go to Settings.
Click the Change Password link next to your email address.
Enter your old password and new password, then click Change Password.
0 comments:
Post a Comment